Changemaking: : Tactics and Resources for Managing Organizational Change

"Changemaking" offers practical tactics for those on the front lines of managing change. Beyond strategy, it equips change agents with a toolkit—checklists, templates, and more—for day-to-day change support. With seven key factors, it outlines conditions for successful change, covering making the case, managing focus groups, and creating FAQ guides. Featuring 50 adaptable resources, it’s designed to help readers tailor support for their own organizational changes, illustrated through concise case histories.