This form serves two main purposes: to gather essential information for the return and to provide clarity on the return process. We do require this form to be completed for each title being returned. A reminder that no products can be returned after 30 days. Upon completion of this form, your transaction will be voided/refunded within 72 hours. If you are having trouble reading the book or listening to the audiobook on your preferred device, please first see this FAQ before requesting a refund: https://bookstore.ebookit.com/how-to-read--listen-to-downloaded-files.html