Spontaneous Combustion - Discovering the Customer's Problems, Passions, and Priorities

America's Charisma Consultant*, Kordell Norton works with clients internationally for sales training, customer service, strategic planning, and leadership. His message is about helping you engage others deep and profound ways . . . with charisma.
His highly interactive style is entertaining, humorous, and jam packed with great information.

A Certified Speaking Professional (CSP) member of the National Speakers Association, he is the past President of the Ohio Chapter and a member of the Customer Experience Professionals Association.

The author of 6 books, he has been adjunct faculty to more than 17 universities. He is a contributor to many national publications, as well as trade and industry magazines.

A former senior executive with several multi-billion dollar companies, he has:
• Managed a $31 million dollar marketing budget promoting little names like IBM, Hewlett Packard, Microsoft, Apple and others . . . driving $2.5 Billion in revenue.
• Vice President of 500 Call Center agents who fielded 250,000 phone calls a month
• Regional and National Sales Management and Training
• Director of Human Resources for 5,600 employees

Norton was voted "Favorite Speakers" by Meetings & Conventions magazine.

Said one of his clients “watching Kordell present is like watching popcorn pop . . . without a lid.”